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You have questions, we have answers

Whether you're just beginning your on screen journey or have lots of experience, you likely have questions about MUNE and/or the industry as a whole. We've compiled a list of frequently asked questions that we've encountered during our time in the industry.

 

We believe we've addressed all the key points, but if there's something we overlooked, please contact us, and we'll get back to you as soon as possible.

  • Why join "Mune Agency"?"
    The Three founders of MUNE Agency have a combined industry experience of 25+ years, as well as having worked together for over 10+ years, we believe you are in safe hands. MUNE was born out of the LOVE for all things Agency, and we still enjoy every second! We pride ourselves on providing real talent with real opportunities on screen including; Background, Commercial, Walk on, Mains & Stills work. MUNE has always had a strict selection process, only opening its doors for new Faces on client demand. Once represented we will do all we can to get you in front of the camera!
  • Can I be signed to another agency, if I am with MUNE?
    In short no, MUNE Agency is a sole contract agency. When signing to MUNE Agency you will be signing a contract that covers the following divisions; - Supporting Artist - Commercial - Stills* (Advertising & Commercial) - Main You may join another agency for areas we don't cover, however please ensure that the other agency has a contract that allows this AND only covers the division MUNE doesn't. Not being honest about this from the start can cause lots of issues with productions, casting & all agencies involved. We fully understand that an exclusive agency isn't right for everyone, but this is a promise we have made to our SA, Commercial, Stills and Main clients and one we will be keeping. *Note: Fashion modelling is different from commercial stills modelling. Fashion models showcase clothing and accessories in high-end, artistic contexts (runways, editorials), while commercial stills models appear in advertising and marketing campaigns, something MUNE does cover.
  • What fees are involved?
    We want to be very open with any fees involved with joining our agency, so we make it very clear on all of our T&C’s but as a quick breakdown please see below…. Actors & Young Performers (Main) - 10% commission on all "Main" payments - 20p for all transactions - *£50 deducted from initial earnings (Admin fee) Supporting Artist - 17% commission on all SA payments - 20p for all transactions - £25* annual fee charged when representation commences, plus. - £25 deducted from initial earnings (Admin fee) Commercial & Stills - 20% commission on all Commercial & Stills payments - 20p for all transactions - £25* annual fee charged when representation commences, plus. - £25 deducted from initial earnings (Admin fee) *This will only be due after 30 days & after representation has started Our annual admin fee includes (but not limited to) building & updating your profile, communications, updated information, tips & advise, promoting your profile & documentation. Our admin fee deducted from initial earnings includes (but not limited to) the set up of payment services, payments, bank detail updates etc
  • How do I know you are a reputable Agency?
    The owners of MUNE Agency share a wealth of Agency experience, and with this lasting relationships with some fantastic clients & LEAs. We retain low commission rates and always strive to be transparent and informative with our communication. When onboarding with the agency we will share with you as much information as possible over the course of 4 weeks, allowing you plenty of time to research, ask questions and make sure we are the right agency for you. MUNE are also Members of the NNCEE, Spotlight and ICO. Check out our Socials for our recent work and campaigns.
  • How do we promote you?
    We are real people, promoting you, real talent, to our amazing loyal clients. Rach our creative queen sends you out in carefully crafted mailers, updating social media to the masses, vets and advises every single self tape request. Manages all Actors & Young Performers and makes sure your face is seen by our lovely clients. Sally our research expert will find the next big exciting project for you to work on. She will ring every single 3rd, 2nd AD, AD and even Director to make sure we are on the next big production. As well as Managing the Stills Division, making sure your new photos are sent to all clients. Jill our organised oracle will organise and manage every single person onboarding to the agency. She organises all things MUNE as well as going through all Spotlight and Tagmin profiles making sure you make the most from your representation. As well as our go to with any Licensing or Accounts questions.
  • How often will I work?
    We would love to give you a magic number! But unfortunately there are no guarantees with any Agency. Just like when you attend an interview for a job, you can’t ever guarantee that you will land the new role. However, we can assure you that we will do our best to land you that sought after job, we do not get paid unless MUNE Talent are working. We just urge you to follow any advice we give and complete any forms or documentation we send.
  • When will the work be?
    The majority of the work is during the week and if your MUNE Talent is of school age this can be during school time. Work during the weekend is very limited, therefore if your time is limited please consider the amount of time you will need to give up before applying.
  • Where are you based?
    MUNE will be home based for the foreseeable future. But don’t worry our organised one has ensured that we are linked through the powers of technology so the quality of our service is not lost. We do have a base in Manchester, but if you visit it is likely we wont be there! We look for Actors & Young Performers from all over the county. For our Supporting Artist and Commercial Divisions we look for New Faces in the North West, Yorkshire & Midlands.
  • What will I be paid, how and when?
    Clients will normally follow PACT Rates for all TV & Film assignments. Stills clients will pay £40 per hour per child & £50 per hour per adult. However, fees may be negotiated with the client to offer discounts for half days & full days. Dependent on how your images are used the client may pay additional fees called usage. This fee is normally set by the client and is not always guaranteed. Payment will be made to you once we are in receipt of the payment from the client. We chase clients for payments after 30 days but many clients will have a standard 60-90 day policy. Payment will be made through bank transfer, so ensure that your details are correct and kept up to date.
  • What travel will be involved?
    Travel WILL be involved, even if you live in the inner city, clients are based all over, film sets will move and can be based from Skegness to Cardiff. We have even booked Artists to shoot on location in Spain! You will be expected to cover your own travel costs and to ensure you are able to get to set, so do not agree to a job that you cannot get to. By the way, you would not be expected to pay travel costs to Spain. Clients will pay some travel, but it is a rare occurrence or for special circumstances.
  • How do I apply?
    We will close our books intermittently throughout the year, however, if the books are open we will have a JOIN NOW button. We will always share on our socials when we are open for new faces.
  • What should I expect when going on set?
    Your very first day on set can be overwhelming but don't worry we will talk you through everything when booking you for a job. We will also send you out lots of useful tips and information throughout your representation. Everyone we speak to after their first assignment tell us what friends they have made and how lovely everyone on set is, so don't worry you will be in safe hands!
  • I have applied, I have been accepted, so what happens next?
    Your application will be reviewed by all Three Directors, contact will be made via email in response to your application. If accepted you will be given very detailed and clear information on your next steps and onboarding.
  • What is a copyright, and why should I have it for my images?
    I want to use photos taken for me by a professional photographer... Where you commission a professional to take photographs on your behalf, for example model, wedding photographs, headshots etc the copyright will usually remain with the photographer. This means that you need to get the photographer’s permission before printing further copies of the images, sharing them with your friends or family, or undertaking other acts restricted by copyright such as posting the images to social media sites or using for representation. Many photographers will include licence terms setting out exactly what use you may make of images in their contract with you. If you have specific uses in mind, you should ensure these are discussed before contracts are settled. You could also agree with the photographer that the copyright will be assigned to you – this would be done by having a written and signed contract with the photographer saying you had bought the copyright from them. Depending on your needs, a less expensive solution may be to pay for a licence. Where a photograph is commissioned for private and domestic purposes, the commissioner does have a right that the photographs will not be issued to the public without their permission. This means that, although a wedding photographer may own the copyright in images of your wedding, they should not post them on their website or exhibit them in public without your permission. If permission and/or copyright has not been given by the photographer, then can request that the agency does not use them, request further fees, or even take legal action. Some/if not all of this information is taken from the government website. More information can be found here:
  • What images do I need for representation?
    ACTORS & YOUNG PERFORMERS: Professional headshots - showing a range of different looks & characters. COMMERCIAL & STILLS: 5-8 Professional images - including; head shot, full length and quarter length. SUPPORTING ARTIST: These can be home taken images but MUST be to a professional standard. No holiday snaps, selfies or friends/family included in the images - include; head shot, full length and quarter length. Please note "professional standard" means clear, free of distractions, plain floor, plain background, highly focused. You are not instructed to seek a photographer for these images, however, please remember the images will be the first thing the client looks at. If your images do not match the above, we will not use the images provided. Please ensure you have full copyright of the images, and if not taken by yourself, please provide a copy of the copyright via email. We have included Copyright questions in our FAQs.
  • The Talent's right to terminate the Agreement
    The Talent agrees to sign with MUNE Agency for a minimum period of 12 months. Should the Talent look to end this period short, MUNE will require at least 4 weeks notice, which will include and detail the reason for the termination. Any assignments that have been agreed or commenced in any capacity under MUNE representation must be completed under MUNE representation.
  • Why does MUNE have a sole contract?
    This is something we could write an essay on with arguments fore and against! But firstly, our contract is sole, so if you are looking to join multiple agencies, then unfortunately, we are not the agency for you. This is not something small print or hidden, this is the first line of our contract, as we want to make sure our relationship with our Talent is an honest one. We will try to keep the answer as brief as possible with 3 main reasons we are sole.... 1. This is a promise we have made to our clients. Lots of clients are divided, some have absolutely no issues with Talent being with more than one agency, with the understanding their main focus is SA for crowd scenes. However, lots of clients request that Talent remain sole to one agency, and so our promise has been made to them. 2. The term "I will not cross productions" is used a lot, however, even when you don't cross productions this still means you are working for another agency when we want to submit you for other briefs. In addition you are not always aware of what your Agent is putting you forward for especially if the client wants look books first. 3. We have worked long hours getting your profile ready, ensuring we have your availability, spent time ensuring pictures are updated, sent you over to clients, spoke to clients about you and how you would be perfect! We then go to book you, only to find out your other agency has sent you for a fitting and shaved all your hair off!! We trust that good Talent don't "cross productions" but this is not the only issue. We have almost lost big productions due to Talent being with multiple agencies. This was our decision when opening the agency. I'm sorry, we are not changing this.
  • What is a Supporting Artist?
    Supporting Artists (SAs) are the unsung heroes who bring every scene to life! They may not have speaking lines, but their presence makes a moment feel real, whether it’s walking down a busy street, sipping coffee in a café, or interacting naturally with lead characters. As a SA, no two days are ever the same. One day you might be a police officer at a crime scene, the next you're selling chickens in a 1920s period drama, and then partying it up in a glamorous Christmas campaign.
  • What do I need to be an SA?
    Bring your best energy and a can-do attitude, that’s what makes a great Supporting Artist! You’ll need to be ready for early starts, long days, and plenty of exciting moments on set. To work as a SA, you must have a valid DBS certificate (they’re valid for 18 months). You can apply here: 👉 Apply for your DBS Having your own car is a huge advantage. With unpredictable start times and late finishes, public transport isn't always reliable, and being late could mean losing the job and going home unpaid. A positive, friendly personality goes a long way. You’ll meet amazing people, work on incredible projects, and make connections that could last a lifetime. Having lots of patients and being prepared for some waiting around. Working on TV is fun, social and interesting, but there are times that scenes will be filmed that you are not in. So expect and be ready for some waiting around. We encourage to take along a book & making new connections on set.
  • How long is a typical Filming day?
    No two filming days are the same, and that’s part of the excitement! For adults, it’s common to be needed for up to 12 hours (sometimes more), so we always recommend keeping the entire day free. Your booker will provide as much info as possible ahead of time, but please remember, things can change on set. At the end of your shoot, you’ll be given a chit to sign. Double-check all the details, and if anything looks incorrect, flag it with production and/or your agent immediately. For children, working hours are different. You can view the official guidelines here: 👉 Child Working Hours – NNCEE A licensed chaperone will usually be provided, which means parents won’t be able to stay on set. We’ll let you know in advance if a parent is required to stay or if a chaperone has been arranged.
  • How can I get more work/increase my chances of being selected?
    Maximise your chances of getting booked, keep your profile complete and up to date! Make sure you’ve filled out every section of your profile: skills, measurements, ethnicity, and even your passport expiry date. The more info you provide, the more likely you are to appear in client searches. And remember, honesty is key! If you list a skill, you might be asked to prove it with a self-tape. Photos matter! For SA work, clients often request a recent selfie, especially for period dramas where your current look is crucial. We often need fast turnarounds, having your latest photos already uploaded can help you land roles faster and stay ahead of the game.
  • I cannot make my booking - How do I contact you?
    PLEASE always email hello@muneagency.co.uk with the subject EMERGENCY. Please do not text or WhatsApp, these messages will not be monitored outside of office hours.
  • What is the Commercial & Stills Division
    Commercial MUNE Commercial work includes featured, walk-on, or speaking roles in TV adverts for broadcast or online use. This could be anything from national brand campaigns to web-based promotional videos. If you’re seen in motion delivering lines or featured this falls under Commercial. Stills MUNE Stills work is all about photography for advertising and promotional purposes, this is not catwalks or high-fashion editorials. This is projects that could include campaigns for charities like the Red Cross, lifestyle imagery for homeware brands like Dunelm, or promotional shots for retailers like The Works. It’s a broad and varied area, but always focused on relatable, brand-driven imagery not fashion modelling.
  • What do I need to be represented for Commercial or Stills
    Bring your best energy and a can-do attitude!! You’ll need to be ready for early starts, long days, and plenty of exciting moments on set. To work on Commercials, you must have a valid DBS certificate (they’re valid for 18 months). You can apply here: 👉 Apply for your DBS Professional image portfolio is required. Check out some of our go to Photographers here Having your own car is a huge advantage. With unpredictable start times and late finishes, public transport isn't always reliable and being late could mean losing the job and going home unpaid. A positive, friendly personality goes a long way. You’ll meet amazing people, work on incredible projects, and make connections that could last a lifetime. Having lots of patients and being prepared for some waiting around. Working on set or in the studio is fun, social and interesting, but there are times that scenes will be filmed that you are not in. So expect and be ready for some waiting around. We encourage to take along a book & making new connections on set.
  • How long is a typical Commercial or Stills day?
    It varies depending on the job. Commercials Commercial shoot days can be long. Start times are often as early as 7:00 am and may run late into the evening sometimes even into the early hours if required. Stills Stills shoots usually have gentler hours, with typical start times around 9:00 am. Half day: finishes around midday Full day: finishes around 6:00 pm However, timings can vary depending on the client and project. For children Child working hours are different and strictly regulated. You can find full guidance on permitted hours from the NNCEE here: NNCEE Child Performance Hours
  • How can I get more work/increase my chances of being selected?
    Success in this industry is a mix of preparation, professionalism, and making a great impression every time. Here’s how to give yourself the best chance: Keep your profile fresh Regularly update your images. Recent, high-quality photos make a big difference. Consider investing in a professional portfolio to stand out. Keep your measurements and all other profile details accurate and up to date. Follow guidance We’ll share tips, advice, and opportunities throughout your representation take full advantage of them. Be professional on every job Arrive on time. Be prepared, courteous, and adaptable on set. Treat every role big or small with the same level of commitment. The more you maintain a strong profile and professional reputation, the more likely clients are to remember and rebook you.
  • I cannot make my booking - How do I contact you?
    PLEASE always email hello@muneagency.co.uk with the subject EMERGENCY. Please do not text or WhatsApp — these messages will not be monitored outside of office hours.
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